How do I get a copy of my receipt. I need it for creality repair

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I opted to receive my receipt via email and have setup an Insider account, but there seems to be no record of the purchase there and I never got my receipt via email. How do I get a copy? The steps at https://community.microcenter.com/kb/articles/4-how-do-i-get-a-copy-of-my-receipt have been ineffective. Thanks!

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