B745 Desktop Bluetooth Issue

ZaneS · April 2022

Something happened recently to the Bluetooth on my B745. I had been using my Apple AirPods with it for months with them working flawlessly. All of a sudden the audio quality was horrible. I removed them from Bluetooth and tried to re-add them but they aren't being detected by "Add a device" in the Bluetooth settings. I tried removing the Bluetooth devices in Device Manager and re-adding them. I've tried to update the drivers in Device manager but Windows says they're running the best drivers. Any ideas??????

PowerSpec_MikeW · April 2022

@ZaneS

With the poor quality and the failure to detect the device now, this sounds like a connectivity issue with the Bluetooth module. Lets start at the antenna. Does your WIFI still work properly and detect local networks?

ZaneS · April 2022

I'm very embarrassed about this. If I could have figured out how to delete the post last night I would have. Thanks so much for your response and you nailed it. It was the antenna. I had moved the tower around last weekend as I was rearranging the power strips, etc. under the desk. I disconnected the antenna because I'm on a wired network thinking I didn't need it. As a result of my many Google's on Bluetooth, something triggered me that it might be the antenna. I reconnected it and it fixed it immediately. Working perfectly. Thanks again!