PC locks up while gaming

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SuperMeatyMike
edited April 2022 in Consumer Tech

On my 3rd evga ftw3 ultra 3090 so far. First one red light of death. 2nd one immediately did this. 3rd one doing this as well. I'm at a loss of what's wrong with it. THIS could happen either 10min into playing or not at all. I could game for 8 hours straight but after it does it one time I'm fine for the rest of the day. Closest micro center is about an hour away and I don't want to drive that and pay the 40$ for them to tell me my gpu is dying still  

Psu evga supernova 850w 
Temps are low 60s for gpu and mid 40s for cpu 

Answers

  • PowerSpec_MikeW
    PowerSpec_MikeW
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    @SuperMeatyMike

    Just to confirm, is the display just stuck like this or is the system frozen? If you're not sure, try to press the "Shift" key rapidly for 5 seconds and see if you're hearing a system sound.

  • @TSMikeW completely locked out. It'll freeze for about 30-45seconds with sound and all but keyboard and mouse doesn't work. Then that image happens and system tries to restart but freezes on "press F2 for BIOS menu" can't even get into bios. Have to hit the power button on top of system.
  • PowerSpec_MikeW
    PowerSpec_MikeW
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    @SuperMeatyMike

    Please list your full system specs.

  • SuperMeatyMike
    edited April 2022
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    @TSMikeW

    Motherboard: ASUS Z-490P
    Corsair vengeance pro ddr4 3200mhz 2x8gb ram
    240mm AIO CPU cooler (generic came from a pre-built from ibuypower) 
    CPU: i7-10700k 
    GPU: EVGA FTW3 ULTRA 3090
    PSU: 850w EVGA supernova 
    NVME 980 pro x2 1TB/ea
    Boot drive(windows) 480gb 2.5inch ssd (nothing saved to it other than windows)
    Lian Li 215 Case

    I've done the chkdsk and dism in command and says no issues. 

    Also note: I don't overclock anything 
  • PowerSpec_MikeW
    PowerSpec_MikeW
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    @SuperMeatyMike

    Windows 10 or 11? Lets start with bluescreenview: https://www.nirsoft.net/utils/bluescreenview-x64.zip

    With the freezing it may not log anything, but lets check. Any information is helpful at this point.

  • @TSMikeW it's windows 10. I looked in event viewer and it always says "Dump file creation failed due to error during dump creation"
  • PowerSpec_MikeW
    PowerSpec_MikeW
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    @SuperMeatyMike

    Tells us the drive is inaccessible. NVME is PCIe along with the card, which gives us a common link here at least. The drives should be wired through the chipset though, while the GPU is wired directly to the CPU. I'd test with a single drive installed.

    The second GPU. Was the behavior the same or worse?

  • @TSMikeW 2nd GPU was about the same, I've ran the chkdsk in cmd and a couple of other scans along with mem test and I even did cpu stress test (I forgot the program the common one) and gpu stress test with heaven I think is what it's called. Let them run for 20min ea. No issues. Not sure if possible my 1st 3090 (the red light of death) shorted out my PSU and its giving off whacky volts or if it shorted out my Mother Board. I've ordered another PSU (evga supernova T2 80+ titanium 850) 

  • PowerSpec_MikeW
    PowerSpec_MikeW
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    @SuperMeatyMike

    Could be. Could also be that you have a flakey PCIe 8 pin on the PSU, it would be one of the connectors at the end of the cable, but since we have three 8 pins, we need to use that one. Could try switching to the other 8 pin connector at the end of the second PCIe connector. I'm thinking it potentially caused a false positive failure on the first card. The new PSU will tell us for sure.

  • @TSMikeW Absolute LONG SHOT. Plugged my head set usb into the 3.0 slots on my tower and it immediately froze the system. Would a faulty usb port cause this??
  • PowerSpec_MikeW
    PowerSpec_MikeW
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    PowerSpec Engineer
    edited April 2022
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    @SuperMeatyMike

    It's possible. Check your registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36fc9e60-c465-11cf-8056-444553540000}

    See if there are any lower or upper filters set.

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