Hello,
I bought an AMD CPU processor in early 2020 and have had issues with it. Is that possible to retrieve the receipt? It was an in-store purchase and the physical receipt is missing since it's been over two years, and there was no email tied to that. My processor is still under AMD's 3-year warranty cover period. Now AMD is requiring proof of purchase for the processor. I do have that transaction record from my bank statement and I can provide it if required.
Hello, I didn't see a purchase under the email you registered with on Community, but I will send you an email so we can help locate your purchase.
Thanks for your reply, Ian! It's already been solved. I already got the receipt reprinted for me today in-store near my location.
Sounds good, let us know if you have any other questions.
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