So I ordered a laptop over 2 days ago, first your website would not work, said billing address invalid no matter what card I used (and address was 100% correct) so i ended up calling in, they said they could do the order over the phone. well took 2 days from original call for them to finally place the order & I was told I would have a verification email within 24 hours.
they proceeded to take the money out of my account, I have yet to receive an order number or confirmation of any kind and am starting to get worried. Why am i not receiving a confirmation email or order number even after you took almost 1200$ out of my account? So far this is one of the worst ordering experiences I have ever had online. I need an update & am sick of calling the number and waiting on hold for 40 + minutes just to be told I will receive an email (at some point)......I have a lot of money out there and no confirmation, order number or tracking number, not even an estimated delivery date, WTF is going on?
Greetings, I'm not seeing any order history or contact history to us with the email provided here on Community. I will send you an email so we can collect your contact details for this order if you are still needing assistance with this.
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