Why is my Ethernet and Wi-Fi not working on a brand new motherboard and OS?
Answers
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Right click on the "Start" menu and go to "Device Manager". Check if the device is listed under "Network Adapters". Also see if you have any devices missing drivers under "Other Devices".
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Hiya,
I have opened device manager and the only network adapter showing up is the Intel Ethernet Controller I225-V. Under other devices, I have a whole list of items that are flagged (Network Controller, 4x PCI Device, PCI Simple Communications Controller, RAID Controller, SM Bus Controller, 2x Unknown device). -
Double click on the i225-V. Does it state it's working properly?
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It does say it’s working properly.
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Do you have another PC where we could download the chipset and other drivers then transfer it via flash drive? If so I would do that first. If you can't, try this.
From that properties window, go to "Advanced". Select "Speed and Duplex". Set it to "1.0 Gbps Full Duplex". Click "Ok" and restart.
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I can download the drivers, not quite sure where to download from unfortunately. I will try that first and then the second if it doesn’t work.
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LAN
Intel management engine
Serial IO
Intel rapid storage
Wireless
Bluetooth
Audio
Intel rapid storage
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Alright so I was able to get most of the drivers to work. The ethernet is still not working and now raid controller is being flagged under other devices.
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That's the Intel Rapid Storage or IRST driver. What router/modem do you have?
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It is an AT&T router. It is made by Pace.
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This particular adapter from my experience has serious issues with the AT&T Gateways. It usually won't connect to them at all, we'll need intermediary device. If you have a laptop with ethernet, you can run it through the laptops ethernet port and connect via ICS to verify the port is working. For a permanent solution, get a 5 Port Gigabit switch. They're usually under $30. Put it between the AT&T router and the PC, it'll work fine.
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