I was told that my laptop need a wifi card replacement by Best Buy Geek Squad.
They said they don't carry it at the store level and that I should go to MC.
My lap top is like your cell phones. My life is on it. I went to MC in St Louis Park, Mn and I was
3rd in line for service. The 2 people at the desk were a guy and a girl. I hate to admit it but I hoped
I would get the guy....well I didn't. I explained my problem and told her I was told I need a new wifi card.
I had not even finished talking and she said "all done, you have wifi" I freaked out . It took her less than a
minute to fix it. I said it's under warranty but she said not for this. I said should I pay? She said no.
Her name was TASIA and I am so grateful for her knowledge and I am so very sorry for not thinking a
woman could not be as good as a guy....I am ashamed. Once again, THANK YOU TASIA>
Greetings! Sorry for the delay in response! Thanks for sharing your experience at our store. I will be glad to pass over your compliments to store management!
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