Poor build assembly quality. Can't call

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So, I configured the components for a client's build & they opted for microcenter to build it at my recommendation (bent motherboard pin trend with other sellers). The i/o shield was not installed correctly so some ports are completely blocked. Since I can't call due to their new phone call policy, this situation completely blows. I'd either have to drive 1.5 hours to the facility or do this myself when the case requires me to uninstall EVERYTHING to fix this. Like, money was paid to avoid this situation.


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