Good afternoon @Joseph_gldmn123
Thank you for contacting micro center. I do apologize for the issues with the chair. i am going to be sending you an email directly to get more information on the chair itself.
good morning joseph, i work as a general sales associate and all chairs in the department has a 5 year warranty guaranteed so all youll need to do is return and use the store credit or eve exhange for a new chair or anything else in store
I did the same thing with my inland executive a few years back. 👍️
I might need to go get a new chair from you guys soon than
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