When I looked up RMA procedures in regard to my Gigabyte z690 motherboard, the Gigabyte website said that I should reach out to whomever I purchased it from. It has a 3 year warranty and I got it 8 months ago. Is this something they can help with if I show up with my motherboard?
Greetings. Do you have a Micro Center warranty / replacement plan on your motherboard?
Hello,
If you purchased the Micro Center Replacement Plan, we would be more than happy to help you replace your z690 motherboard same day. Although the Gigabyte website referred you to Micro Center, the best route for you to take is begin the manufacturer RMA process.
Here are a few links you for you to get started and get in-touch with a Gigabyte Rep, https://www.gigabyte.com/us/Support/Warranty and https://www.gigabyte.com/us/Contact. I suggest to follow the User Support Link on their warranty page.
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