PowerColor AMD Radeon RX 6650 XT Hellhound New Build Adrenaline Incompatibility

Scyklist

I am building a new computer and have successfully started it and installed Windows 11. I installed a PowerColor Hellhound (AMD Radeon RX 6650 XT) GPU on a MSI Pro B660-A DDR4 MB and attempted to install the drivers. I get an error: The version of AMD Software: Adrenaline Edition you have launched is not compatible with your currently installed graphics driver. Please check you system for other version of AMD Software: Adrenaline Edition that may currently be installed. A factory reset of you AMD Software: Adrenaline Edition installation is recommended. More information about this problem can be found at https://www.amd.com/en/support/kb/faq/pa-300. I have ensured Windows is completely up to date and performed factory resets, full and minimum installs of the Radeon drivers. Anyone else have problems with this GPU on Windows 11?

gqrbqge

Hello, @Scyklist I found an answer on another website so I decided to copy and paste it for you. I hope this works for you!

How to Fix: AMD Radeon Software Not Compatible with Current Driver (PA-300)

If you have run into this issue, then here is how I've fixed it. The issue is caused by Windows Update overwriting the AMD display drivers with older versions.

AMD's article on this issue temporarily resolved it, but it came back within a week due to Windows Update overwriting the AMD drivers again. Here is the AMD article for reference (but don't follow their steps to resolve): https://www.amd.com/en/support/kb/faq/pa-300

Steps to Fix:

Uninstall AMD Radeon Software from the system control panel. Restart.

Pause Windows Updates for 7 days.

Download the AMD Radeon Software Adrenalin installer from AMD’s support website. It will prompt to restart. Let it finish. https://www.amd.com/en/support/kb/faq/rsx-install

Download Windows Update Show or Hide (it’s not an installer, just download the file to run in a later step). https://majorgeeks.com/files/details/wushowhide.html

Check for Windows Updates again. It will find the generic AMD display drivers and start to download them. Once it starts downloading them, pause Windows Updates again (don’t let it install them).

Run the Windows Update Show or Hide troubleshooter. Select the generic AMD display drivers and hide them so Windows will never try to install them.

You’re done! Windows Update will not override the latest AMD drivers you have installed. If Windows Update has newer drivers published, this may crop up again but I haven't experienced that (yet).

Scyklist

It looks like most of the solutions is to Windows from automatically overwriting drivers automatically. Some say disable WHQL, or turn off auto updates, etc. This one appears to be a little different take. I'll look into it. Thanks.

PowerSpec_MikeW

@Scyklist

I assume you installed the latest 22.5.1 WHQL driver? Could you check the date and version of the driver that's currently installed in Device Manager?