Wifi on a new desktop (POWERSPEC B249 5600G/8/500/WIN11/P) and new router (ASUS ROG GT-AC2900 AIMESH

MikeHoltz01

Hello,

We recently swapped out a mac mini for a new Windows 11 desktop. The computer is in the same room as the old one was, just under the desk now instead of on top. Also replaced the old router with a new one. Router is in the same location. Previous computer always had a good connection.

The PC is getting a super weak connection to the 2.4 GHz connection, and drops altogether several times during the day. We had asked about getting a USB wifi adapter, but it was suggested we update the router first, which we did, but we're still having connection issues.

Anything in particular we can look at to try to optimize the setup, on either the PC or the router?

Thanks,

Mike

gqrbqge

@MikeHoltz01 Hey I would recommend looking at amazon for a pair I couldn't find anything specifically on Microcenters website.

Ian

Greetings,

First thing you'd want to check is to ensure you have the antennas screwed into the ports on the back of the desktop. Without those plugged in, the signal will be very weak.

MikeHoltz01

Hypothetically, if the packaging is gone, and the back of the computer looks like that, do you sell just the antennas? Asking for a friend :)

Ian

https://community.microcenter.com/discussion/comment/43352#Comment_43352

Hello, I will email you for further assistance with this.