Order history empty and don't know order number

TimLewis

Hello,

I ordered some corsair LGA 1700 screws but when clicking checkout it just took me to an empty cart. Now I am not sure if there was actually an order placed because the order history is blank. If there wasn't then I really need to get an order for these in.

CodyS_MCDuluth

If you go to microcenter.com and click the "HELP" link at the top of the page, you can live chat with a help member and they can most likely guide you to finding out if the purchase was completed or not.

TimLewis

The chat button doesnt seem to have a link tied to it. It changes to orange like I can click it but there is no path set.

Ian

https://community.microcenter.com/discussion/11556/order-history-empty-and-dont-know-order-number

Greetings, looking at your email, the only order I see placed with us was at 3:30PM Eastern time today, I do not see any other orders that have went through.

TimLewis

Yes, I oddly had to use Edge instead of chrome in order to place the order. But I did it with two day shipping for 8.99 but the confirmation email says 8/21 ship date? That is too late for me.

Ian

https://community.microcenter.com/discussion/comment/43378#Comment_43378

I am seeing the item as listed as "usually ships in 5-7 business days" so that estimate would be correct. It may ship out sooner, it will depend on stock/availability of our warehouse locations. You will receive an email once it does process for shipping.

TimLewis

I would like to cancel this order # I get that it says 5-7 days but I find it odd that the site would still let me do two day shipping. I would rather go and get this from a store instead. The "Shipping and accounting" is offline so I can't use the chat and cant find any sort of phone number.

Also the chat seems to only work in edge and not chrome?

Ian

https://community.microcenter.com/discussion/comment/43400#Comment_43400

I am seeing the order shipped out yesterday with tracking sent yesterday morning around 11am. Unforunately we would not be able to cancel this order at this time, you can refuse shipping or get back in contact with us once it arrives to have it returned.