who to contact for help with refurbished products?
I bought 2 HP Probook 640g1's and one of them does not recognize the hard drive. Do I contact Micro center for support, or do I contact the refurbisher? I bought these on 3/14, and it is now 7/19 are they under a warranty? Granted these are simple questions that could easily be resolved if you posted a phone number on your website.
Comments
-
Greetings. Refurbished systems typically come with a 90 day warranty so if it was purchased in March it would be outside warranty. You can bring the laptop in to a MicrO Center store if you are having issues with it, no appointment needed.
Categories
- All Categories
- 1 The Blog
- 1 What's Trending
- 7.5K The Community
- 3.1K General Discussion
- 112 New Members
- 799 Consumer Tech
- 200 Prebuilt PCs and Laptops
- 157 Software
- 30 Audio/Visual
- 50 Networking & Security
- 4 Home Automation
- 5 Digital Photography
- 12 Content Creators
- 28 Hobby Boards & Projects
- 76 3D Printing
- 83 Retro Arcade/Gaming
- 60 All Other Tech
- 301 PowerSpec
- 2.5K Store Information and Policy
- 143 Off Topic
- 43 Community Ideas & Feedback
- 599 Your Completed Builds
- 3.7K Build-Your-Own PC
- 2.7K Help Choosing Parts
- 318 Graphics Cards
- 330 CPUs, Memory, and Motherboards
- 135 Cases and Power Supplies
- 52 Air and Liquid Cooling
- 46 Monitors and Displays
- 89 Peripherals
- 59 All Other Parts
- 62 Featured Categories
We love seeing what our customers build
Submit photos and a description of your PC to our build showcase
Submit NowLooking for a little inspiration?
See other custom PC builds and get some ideas for what can be done
View Build ShowcaseSAME DAY CUSTOM BUILD SERVICE
If You Can Dream it, We Can Build it.
Services starting at $149.99