Never received a order confirmation or tracking number?
I created an account to purchase an item, and once I had ordered I never received any order confirmation and shipping confirmation emails. Am I able to do something about this? Thanks.
Answers
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Greetings, are you showing a charge on your card used for your purchase?
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Yes, I received a charge on my payment method. When I check my account for the order, I see it is completed, but I never received any confirmation or tracking numbers.
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Never mind, the emails were sent to a different email address, thank you anyways!
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Good to hear, if you have any other questions for us, please let us know.
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