Brand new monitor is half dim and half super bright

I purchased a Acer KA222Q monitor a few days ago and when I plugged it in to my pc(second monitor) half of the screen was dim and the other half was very bright, I couldn’t find any help on the internet and I really hope I don’t have to buy a new monitor. Please Help!

Answers

  • Hello,

    Thank you for reaching out. Have you tried a different cable, sometimes if its an older cable it might not have the specs recommended for the new monitor and would cause an issue. It sounds like the monitor could have been defective and has a broken panel. We offer a 30 day window for your return period, so I would exchange it for the same one if a simple fix like this doesn't work.

    Hope this helps! Thanks for shopping with us! 🖥️

We love seeing what our customers build

Submit photos and a description of your PC to our build showcase

Submit Now
Looking for a little inspiration?

See other custom PC builds and get some ideas for what can be done

View Build Showcase

SAME DAY CUSTOM BUILD SERVICE

If You Can Dream it, We Can Build it.

Services starting at $149.99