Purchased a dell alienware monitor back in May 2022, and an issue has come up so I went to the dell website and it shows no warranty for the monitor. When the monitor is supposed to come with a 3 year warranty. Does anyone know why it didn't come with a 3 year warranty?
Manufacturers in the US are required to provide warranties for their products, even if it's refurbished, it will usually have a 90 day warranty. At this point, if you didn't get a replacement plan from us, then you would have to contact the manufacturer directly to get an answer for your question. Try reaching out to Dell via their support, with your model, receipt and Serial Number.
Hello, I will send you an email regarding this.
I can understand your concern and curiosity about this topic. We only pull a conversation away from the community when it involves personal or private information.
I'm happy to inform you that this was resolved with Dell and our store management team.
Dell (Alienware) does offer and support a 3-year manufacturer warranty for this monitor!
I've also been dealing with this. Had my ownership transfer denied from Dell. I've seen mentions of people getting it straightened out, but it appears MicroCenter has to submit some stuff.
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