I picked up a PowerSpec model B685 on 10-11-2022, but I can't activate my license with serial number

khuumocvinh

I picked up a PowerSpec model B685 on 10-11-2022, but I can't activate my license

please help

Ian

Greetings,

What is the error message or code you are getting?

khuumocvinh

khuumocvinh

 The License Key or Retail Code you entered could not be found in our system.

Here are some helpful guidelines for entering your License Key or Retail Code:

• Any hyphens ("-") in the License Key or Retail Code must be entered
• The License Key or Retail Code must be entered with no spaces
• Verify that the letter "O" was not typed instead of the number zero

To re-enter your License Key or Retail Code,If you are not able to register successfully after multiple attempts, please to submit a Customer Care support request. "

Ian

https://community.microcenter.com/discussion/comment/44999#Comment_44999

I'm sorry to hear of the issue. I will get an email over to you with more details.