Unable to access any orders or add using order numbers
Hello,
I am in the process of doing a desktop computer build. I have shopped twice at the North Jersey retail store and have my receipts but I cannot pull up the orders on the system nor can I add the orders manually using the order number information on the receipts that were emailed to me. How can I get assistance with getting this corrected? This is extremely important to me because I will be doing more purchases as time goes forward to complete my project and I like being able to pull up my old orders for reference.
This is extremely important to me because I will be doing more purchases as time goes forward to complete my project and I like being able to pull up my old orders for reference.
Sincerely,
Wonder woman.
Answers
-
Hi Wonder Woman,
Did you happen to change the date range of your order history in the advanced search?
The Order History page only shows the last 90 days of transactions by default.
-
The orders are within the date range specified. They are all recent, within the past month.
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