Powerspec G508 Onboard HDMI is missing drivers or not working. Please help.

jimbaco

It appears the HDMI is missing drivers. Nothing happens when the cable is plugged in... anyone have this issue?

PowerSpec_MikeW

@jimbaco

System ships with a Ryzen 5 5600X. For the onboard video outputs to function you'll need a Ryzen CPU with an APU. Such was the 5600G or 5700G.

The G-Series are Cezanne architecture, they're PCIe 3.0 but do have the APU's.

The 5000 series otherwise are Vermeer architecture. PCIe 4.0, no APU.

Comparing the 5600X directly against the 5600G, the 5600X has double the L3 cache.

jimbaco

How do I know I have the correct APU? Also, for future reference, where can I download drivers for G508? The link is dead on the web page. Thank you.

PowerSpec_MikeW

@jimbaco

5600X does not have an APU. Those ports are disabled unless you have a G-Series CPU.

I'll check the links Monday, they're working for me from home. You can grab the motherboard drivers straight from ASUS here: https://www.asus.com/motherboards-components/motherboards/prime/prime-b550m-a-ac/helpdesk_download/

And the latest GPU driver from AMD: https://www.amd.com/en