Need replacement part for a gaming chair.

Kamakura

I bought a gaming chair a few years back that was said to have a 5 year warranty, but not sure how to utilize it as the piston in the chair is starting to go and won't hold the height it needs to be at anymore and looking to get a replacement for it. It was an amazon order so I assume I can use that info as a receipt if needed.

Vaganza

FORMA Warranty:

MAINGEAR, Inc., through partnership with Micro Center Retail Locations, will replace any MAINGEAR chair that is found to be defective within five years from the original purchase date. This warranty is provided exclusively through Micro Center, and item exchanges are to be conducted through a Micro Center retail store or by contacting Micro Center support at (614) 850-3800. MAINGEAR.com does not provide warranty services to purchases made via Micro Center stores or Amazon.com.

This warranty is subject to certain exclusions, as outlined below:

- Abuse, misuse, and accidental damage

- Wear and tear/cosmetic damage occurring after normal use.

- Modifications to the product.

- Products used for commercial purposes.

- Products that were not assembled or maintained via the methods included in the instructions and warnings.

Vaganza

So I'd call that number unless you are close to a store

Kamakura

Thanks for the help, I'll give the number a call to see about getting some help with the warranty then.