Hello, I am sorry to hear of the issue. This would be best looked into by store management. I see an open email/chat ticket with us for this and I will go ahead and create a new ticket for you and pass it over to the store management so they may look into this further and contact you regarding this.
Submit photos and a description of your PC to our build showcase
See other custom PC builds and get some ideas for what can be done
Services starting at $149.99
