Where do I go to see updates for the diagnostics services?

I brought my pc into the Madison store on the 16th of January this year and was told that it was take around 2 weeks to complete. Not being well versed in computer repair myself, I took their word and waited for a response. Its been a week at this point and I began to wonder if I missed some kind of notification that let me know of the progress, though I started to look at other customer discussions and started to get worried. Some are saying 3 weeks or four, way past the time frames that were given too them. I just wanted to know what's going on with my computer, I really need it for school and this "running diagnostic" is a preliminary phase before having my pc rebuilt (which I know is going to be very expensive and time consuming" anything information at all can help.

Answers

  • All you have to do is call the call center in the morning, or use the number on the madison store's site, you can then press a certain button on the call to get to your service tech. :)


    Hope this helps! :)

We love seeing what our customers build

Submit photos and a description of your PC to our build showcase

Submit Now
Looking for a little inspiration?

See other custom PC builds and get some ideas for what can be done

View Build Showcase

SAME DAY CUSTOM BUILD SERVICE

If You Can Dream it, We Can Build it.

Services starting at $149.99