Where do I go to see updates for the diagnostics services?


I brought my pc into the Madison store on the 16th of January this year and was told that it was take around 2 weeks to complete. Not being well versed in computer repair myself, I took their word and waited for a response. Its been a week at this point and I began to wonder if I missed some kind of notification that let me know of the progress, though I started to look at other customer discussions and started to get worried. Some are saying 3 weeks or four, way past the time frames that were given too them. I just wanted to know what's going on with my computer, I really need it for school and this "running diagnostic" is a preliminary phase before having my pc rebuilt (which I know is going to be very expensive and time consuming" anything information at all can help.


  • Lucyna

    All you have to do is call the call center in the morning, or use the number on the madison store's site, you can then press a certain button on the call to get to your service tech. :)

    Hope this helps! :)

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