Bluetooth issue in PowerSpec G166

bishwo

My PC's bluetooth is not working after updates on windows 11 ( after I update to version 22H2) . The on/off button is also missing.

The events for bluetooth under device manager is giving following description.

Device USB\VID_8087&PID_0AA7\6&3af0f9ce&0&5 was configured.

Driver Name: oem5.inf

Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}

Driver Date: 12/22/2021

Driver Version: 20.100.10.7

Driver Provider: Intel Corporation

Driver Section: ibtusb

Driver Rank: 0xFF0001

Matching Device Id: USB\VID_8087&PID_0AA7

Outranked Drivers: oem19.inf:USB\VID_8087&PID_0AA7:00FF0001 oem54.inf:USB\VID_8087&PID_0AA7:00FF0001 bth.inf:USB\Class_E0&SubClass_01&Prot_01:00FF2003

Device Updated: false

Parent Device: USB\ROOT_HUB30\5&4087d53&0&0

Device USB\VID_8087&PID_0AA7\6&3af0f9ce&0&5 had a problem starting.

Driver Name: oem5.inf

Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}

Service: BTHUSB

Lower Filters: ibtusb

Upper Filters: 

Problem: 0x0

Problem Status: 0xC00000E5

Can anyone help to resolve this problem ?

PowerSpec_MikeW

@bishwo

Lets start with a driver update. Please download from here: https://www.intel.com/content/www/us/en/download/18649/757403/intel-wireless-bluetooth-for-windows-10-and-windows-11.html

I recommend switching to 22.180.0. That's the latest driver we've qualified on the Intel 3168 BT on Windows 11 22H2.