I recently came in to get to a new rig built and right before I checked out, the tech said I had to pay additional to install the case fans, to the order or $120 for the 6 fans I bought with Micro Center. The tier 3 build already costs $250, so this comes out to $370, which is almost the cost of a custom water-cooled option. In the Tier 3 build description, it states:
I can't help but to feel I'm getting ripped off here. Has anybody else had a similar experience or does this sound off?
Looks like you have been in contact with us via other support channels and they have passed your information over to the store for this to be looked into.
I spoke to some folks in store and they modified the cost to $40 to install the 2x 3 fan purchases I made. I still think a build should include installation of fans, especially when it comes with no fans in the first place.
Quite often we get builds with additional 6-9 fans, we have found that it does take quite a bit of extra time and then we find additional parts are often needed. The build techs do try to partner with the sales person to go over all of that.
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