Order not showing in order history

airbornespoon

I bought a laptop on 16 April in Tustin. During checkout I gave my phone number and the guy pulled up my information and I proceeded to complete the transaction.

Today I got an email from Asus asking for proof of purchase (receipt) to complete the warranty. So I went to the order history of microcenter account and it says I've not bought anything this year.

Any idea why the order isn't showing up and how I can find it? Obviously I don't have the receipt because seriously who keeps that lying around in the digital age‽

Ian

https://community.microcenter.com/discussion/13143/order-not-showing-in-order-history

Greetings,

I'll send you a copy of the receipt to your email.