Gateway Laptop Warranty
I purchased a Gateway laptop GWTN141-10BK from Paterson/NJ store on Nov2022 (075-WP-7508798). It was working ok till March. Now when booting, system stops at the BIOS screen and not going further. Contacted the Gateway technical support and they were not able to fix it after trying many steps. When I asked them about the warranty service (It came with 1 year warranty), they informed me that they cannot do the warranty service because I purchased the laptop from Microcenter. The warranty applies for Walmart purchase only. I checked the gateway website and it says specifically that this model is 'Available exclusively at Walmart'. They are saying the warranty service should provide by Microcenter. I brought the laptop to Microcenter store and the technician said, they cannot service it because they don't have any contract with Gateway. Please let me know my options now.
Answers
-
Hello @GeoVa ! Thank you for Contacting Micro Center Community! I have created an email support ticket for your issue for further support. You can reach out to us directly at your email attached to your account with us!
Categories
- All Categories
- 1 The Blog
- 1 What's Trending
- 7.2K The Community
- 3K General Discussion
- 93 New Members
- 759 Consumer Tech
- 184 Prebuilt PCs and Laptops
- 151 Software
- 28 Audio/Visual
- 48 Networking & Security
- 4 Home Automation
- 5 Digital Photography
- 12 Content Creators
- 27 Hobby Boards & Projects
- 72 3D Printing
- 83 Retro Arcade/Gaming
- 58 All Other Tech
- 258 PowerSpec
- 2.5K Store Information and Policy
- 137 Off Topic
- 35 Community Ideas & Feedback
- 594 Your Completed Builds
- 3.5K Build-Your-Own PC
- 2.5K Help Choosing Parts
- 300 Graphics Cards
- 305 CPUs, Memory, and Motherboards
- 133 Cases and Power Supplies
- 50 Air and Liquid Cooling
- 45 Monitors and Displays
- 87 Peripherals
- 56 All Other Parts
- 58 Featured Categories
We love seeing what our customers build
Submit photos and a description of your PC to our build showcase
Submit NowLooking for a little inspiration?
See other custom PC builds and get some ideas for what can be done
View Build ShowcaseSAME DAY CUSTOM BUILD SERVICE
If You Can Dream it, We Can Build it.
Services starting at $149.99