Microcenter replacement policy in MD

Recently purchased a pair of headphones at Rockville microcenter, found them defective out of the the box, and almost got rejected a replacement pair by the employees because of microcenter policy.

For anyone else who finds this to happen, be informed of your rights!
"Under Maryland law...If an item is defective, the store must repair it, replace it or give you a refund, regardless of its regular refund policy. "
(Source: Maryland attorney general-consumer protection division-frequently asked questions)

It seems the employees at my location are not aware of this law. I don't exactly blame them, but if you find yourself in the same scenario, I hope this helps you leave the store with a working product.

Comments

We love seeing what our customers build

Submit photos and a description of your PC to our build showcase

Submit Now
Looking for a little inspiration?

See other custom PC builds and get some ideas for what can be done

View Build Showcase

SAME DAY CUSTOM BUILD SERVICE

If You Can Dream it, We Can Build it.

Services starting at $149.99