My powerspec G509 started not booting into windows on the first try. If I boot, the lights come on but nothing, and then I have to hold down the power button until it turns off and then it boots normally on the second time. What caused this and how can I fix it?
On the first time does it POST? and do you get an error, or do you not even see a splash screen?
Sounds like you've developed a cold boot issue or it could be an S4 issue. Disable fast startup and see if that solves it first.
What motherboard is it? I doubt it has debug LEDs, but with ASUS the power LED should flash a pattern to tell you what the issue is if it hangs on POST.
Sorry about that, forgot that you mentioned the model in the original post. I believe those LED's are just standby power. The remain on after the system powers on? Is the power LED solid immediately or does it go solid after 5-10 seconds?
Read about the power outage and that isn't surprising. From an elevated command prompt type: powercfg /a
Please let us know what you see.
Administrator Command Prompt
Microsoft Windows [Version 10.0.19044.2965]
(c) Microsoft Corporation. All rights reserved.
C: \windows\system32>powercfg /a
The following sleep states are available on this system:
The following sleep states are not available on this system:
The system firmware does not support this standby state.
Standby (S0 Low Power Idle)
This action is disabled in the current system policy.
Kill the hibernate and see if the problem persists: powercfg /h off
@PowerSpec_MikeW disabling hibernate did not solve the solution. I have found out though, that for some reason, the power outages solve the solution and get the computer to boot. I figured this out by when it wouldnt boot after killing hibernate, I unplugged the power cable to the computer while it was failing to boot (as painful as it was). When I do this, only then will it boot into windows on the next boot. This surprised me, as I tried beforehand to flip the PSU switch then unplug the power cable, but that didnt work, even if it was done while the pc was on. Why would only unplugging the power cable while it is on cause the PC to boot correctly on the next boot?
Sounds like the power supply wasn't unplugged log enough to fully discharge. How long was it unplugged?
@PowerSpec_MikeW I dont know, at most like 3 minutes, but turns out the after the second power cable unplugging, it seems the action doesnt have to be repeated again to boot into OS normally. Quite strange, do you know what caused this, how it was fixed, and how it could be prevented from happening again? Ill let you know if it does. Thanks for the help!
Unclear, but clearing caps seems to resolve it at least temporarily. I've used that board this year and we've built several models with it since the G509 and I haven't seen an issue like that. When you replaced the CMOS battery, did you load the DOCP/XMP profile for your memory?
Check your RAM in task manager. Is the memory operating at 2666?
@PowerSpec_MikeW The issue came back again after a couple of days. I will attach a photo of my ram in task manager, but yes, it is at 2666mhz, which is what the motherboards normal clock is i believe as it is what the G509 comes with (or at least when I got it). I have upgraded the ram though, same speed obviously just 32gb now.
Factory RAM was 2666. It's always possible to have issues with certain kits and 'cold boot' issues can be caused by memory, but it doesn't make sense for it to start all of a sudden like this. Is the PC connected via ethernet? Lets try some experiments.
What memory do you have installed now?
If it restarted to apply the update, then turning it off and on shouldn't make a difference. It'll do some of the installation before the shutdown, then it continues on the startup.
If RAM was the issue, there should be some indication of an instability, rather than just an intermittent boot issue. You also mentioned early in the post and I missed this at first. When you power it on, the fans spin but the board doesn't seem to power on and showed the LED indicating standby power. That points more towards a power supply issue. More specifically an issue with the 12V rail. 5V works fine, your fans power on, but the 12V doesn't and the board remains in standby mode. Explains why powering it off for a while, like during the power outage corrects the issue.
You would want to replace it. 650W is more than enough, that system draws about half that under a max load stress test. As for the modular cables, I would always use the cables that came with the PSU. Modular cables are not standardized and the pinout can vary by manufacturer. Do you have an extended warranty on the system?
If it's the exact same PSU then you can keep the modular cables in place.
If you're looking for another unit in that category the EVGA SuperNOVA 650 GT in that power range is a solid choice: https://www.microcenter.com/product/624775/evga-supernova-650-gt-650-watt-80-plus-gold-atx-fully-modular-power-supply
Shouldn't be a problem installing it. Cable management can be a little difficult, but the PSU being fully modular certainly helps. You can run the CPU 8 pin behind the motherboard tray, the 24 pin can't run behind the back of the chassis, it's too thick. I'd tie it up similarly to what we did.
Power supplies tend to be about the quality level and the manufacturer that produced the unit. Generally for most major brands you know like EVGA, Corsair, Thermaltake, ect. They don't manufacturer the power supplies, they're built by a third party to specification. And the manufacturer can change along the way, sometimes with very minor model number differences.
@PowerSpec_MikeW I have ordered the PSU you linked, and am waiting for it to arrive. Also, the PSU you linked is rated gold, and it seems my current one is rated bronze, does this mean that the new one should theoretically be more high quality and stable? When the PSU arrives, I'll probably have one of my friends, who enjoys building computers, come over to help. I'll keep you updated on that. While I wait, I have noticed that the case LED light next to the powerbutton is blinking red along with its typical white. I am guessing this could be related? I tried researching but when I try to find what the case is called I get a 404 page not found when trying to pull up the G509 on the website, its probably not available anymore.
Both should be perfectly stable, the Gold rated power supply will be more efficient. Less loss in the conversion from AC to DC, it'll use less power to accomplish the same goal.
The G509 is end of life. This is the LED next to the power LED?
Can't see anything in the video, but I would assume it's an indication of drive activity. Doesn't happen when you have the boot issue because there isn't any since the system doesn't POST.
It just means your main drive is being accessed. It's normal if you're computer is running.
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