I went in store to redeem my coupon that I recieved for $25 off $100 purchase. One of the items I used to reach that $100 was price matched. The manager did not allow me to use my coupon. I was wondering why if its not "discounted" it is price matched to a competitor. I just wanted to know if there was anything I can do or even try to use the coupon online with price match. Any one have any help?
No worries. If the CSR has to manually edit the price, we would consider it a markdown. The reason why the other item wasn't consider a markdown is because it was a sale price, and the CSR didn't have to manually change it. The sticker probably said $69.99 but we had a deal going on. It's easier to change the price on the website or even the peg it's sitting on, than to change the sticker on every box.
@nick_crc Since you price matched the item, it brought the sub total below $100, so the coupon won't trigger. However, If the total happened to be over that amount after the price match, they may have still rejected the coupon. Since it's not supposed to be combined with any other deals or markdowns.
I suppose I don't fully understand the question? If an item is priced matched, that would be considered a markdown. The price it's "supposed to be" wouldn't be dictated by what a competitor marks it at, but rather what we sell it for at our store.
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