Open box exchange policy
Hi, I recently purchased an open box NZXT Case. Unfortunately after completing the build I found the front RGB case fans rgb function are toast. Is there anyway for me to exchange the case for another one since I purchased an open box? Or is there anyway I can exchange just the fans for working ones?
Answers
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@Stevo610 How long ago did you purchase it? If you're within 30 days of the purchase, you can bring it in for an exchange.
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I purchased it 1 week ago
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Does the exchange have to be for another open box case?
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It doesn't have to be. But if it isn't you may have to pay the difference for a new one.
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