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Open box exchange policy

Stevo0122

First Comment

June 22 in Store Information and Policy

Hi, I recently purchased an open box NZXT Case. Unfortunately after completing the build I found the front RGB case fans rgb function are toast. Is there anyway for me to exchange the case for another one since I purchased an open box? Or is there anyway I can exchange just the fans for working ones?

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Answers

GavinT admin

June 22

@Stevo610 How long ago did you purchase it? If you're within 30 days of the purchase, you can bring it in for an exchange.

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Stevo0122 ✭

June 22

I purchased it 1 week ago

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Stevo0122 ✭

June 22

Does the exchange have to be for another open box case?

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GavinT admin

June 22

https://community.microcenter.com/discussion/comment/50604#Comment_50604

It doesn't have to be. But if it isn't you may have to pay the difference for a new one.

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