Use Insider Credit card without physical card

Corey3194

Hello, am I able to make an in-store purchase without having the physical insider card yet? I did receive a 24 hour QR code when I originally signed up, but I'm past that window now. So was curious if I could generate another one. 

Would I also have to go to the location that was selected when I first signed up for the card?

PowerSpec_MikeW

@Corey3194

Answer is that the store you selected when you applied can reprint the code. We're not able to reprint code at other stores.

PowerSpec_MikeW

@Corey3194

Yes, they'll look up your account in store. They will need your driver license to verify your identity.

Corey3194

@PowerSpec_MikeW Thank you. Do you also know if I have to make the purchase at the store I applied for the card? Wasn't sure if this is still the case or not

PowerSpec_MikeW

@Corey3194

If you're in the 7-10 day window where you haven't received the card, then they can reprint the code but it has to be done in the store where you originally signed up and made the purchase. After the card has been received and the account is active, then they can look up the account at any of the stores even if you don't have the card with you.

Corey3194

@PowerSpec_MikeW Thank you. Just to clarify something, I haven't made a purchase using the card or QR code yet. Not sure if that makes a difference whether or not they'd be able to look up the account.

PowerSpec_MikeW

@Corey3194

Did you apply for the card online or in store?

Corey3194

@PowerSpec_MikeW I applied online the other day

PowerSpec_MikeW

@Corey3194

I'll check with our online orders team tomorrow and find out how that works exactly.

Corey3194

@PowerSpec_MikeW thank you for looking into that for me. Appreciate all of the help!