Answer is that the store you selected when you applied can reprint the code. We're not able to reprint code at other stores.
Yes, they'll look up your account in store. They will need your driver license to verify your identity.
If you're in the 7-10 day window where you haven't received the card, then they can reprint the code but it has to be done in the store where you originally signed up and made the purchase. After the card has been received and the account is active, then they can look up the account at any of the stores even if you don't have the card with you.
Did you apply for the card online or in store?
I'll check with our online orders team tomorrow and find out how that works exactly.
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