Micro Center Online Receipt Email Not Received - Need Receipt for RMA

faceguy

Hello! For about a week I have been trying to get a copy of a receipt for a purchase I made in 2022, in an effort to have proof of purchase for submitting an RMA for manufacturer's warranty on my EVGA NVIDIA 3090. I cannot find the original receipt.

I was able to follow this KB article https://community.microcenter.com/kb/articles/4-how-do-i-get-a-copy-of-my-receipt to locate the request for a resend of the receipt. I see the in-store transaction that I made and the products I purchased, and when I click "View Receipt", I see the transaction summary load with "Resend Receipt" button below it. However, each time I use the Resend Receipt button, I do not see an email in my inbox, even after waiting multiple days.

When I use the button, the page refreshes but does not give any confirmation or notice that an email was sent or that a request was made. I am wondering if the email is even being sent. I will note that I have been receiving other emails (news/ads) from Micro Center, but have not see this. I have also checked spam to no avail. For reference, it is an aol email address.

Any help in getting this receipt would be greatly appreciated! Thank you in advance for your time!

PowerSpec_MichaelB

https://community.microcenter.com/discussion/13649/micro-center-online-receipt-email-not-received-need-receipt-for-rma

Can you check your email to see if you received the one I sent? It's been a while since I've done a receipt request, hoping it went through to your email. If not, let me know and I'll try a different method.