AMD RX 7800 XT Starfield Promotion

xodus

Bought a card today, but did not receive a code for Starfield. How does one get one?

doggle

MicroCenter is participating in Amd's ongoing Starfield promotion. AMD's terms and conditions say that 7800XTs are eligible, but MC's website doesn't confirm either way.

I purchased one earlier today but haven't gotten a code; should I expect one?

Ian

https://community.microcenter.com/discussion/13680/is-rx-7800-xt-eligible-for-the-starfield-promotion

Greetings, that should be sent over to your email on file. Let me know if you do not get it.

Meno

https://community.microcenter.com/discussion/comment/51726#Comment_51726

I just bought 2 7800 xt and I've gotten no email with a code

aloopi

I purchased a 7800xt. I don't see a code on my receipt and have not gotten an email containing it.

Meno

https://community.microcenter.com/discussion/13683/amd-rx-7800-xt-starfield-promotion

They said that it's supposed to be in your email But I still haven't gotten mine

Meno

same

ChristianS

Hi,

I purchased an RX 7800 XT today and I haven't received my redemption code for Starfield.

How long does it take to get this code sent to my email?

Thanks,

Christian

IcyJMars

Same here. According to AMD promo page, both 7700 XT and 7800 XT are eligible for Starfield Premium

Can we have a code please?

https://www.amd.com/en/gaming/featured-games/starfield.html#bundle

nristovski

I haven't got email either.

PowerSpec_MichaelB

Everyone,

I've merged the threads about this subject to help keep things clean. I am looking into this issue and we will reach out once we have an update. Those of you that have not received a code should receive it via email once we sort this out. Continue to use this thread for any questions or concerns you may have regarding this promotion.

PowerSpec_MichaelB

Quick update. I received word that this should be fixed for all future sales. Our team has gone ahead and generated codes for everyone in this thread. If you do not have a code, let us know and we can look into it.

doggle

Yup, got a code last night! Thanks a ton Ian!

Fair warning to others, you have to actually install the card in a computer then run a verification app from AMD to redeem the game. A little annoying, but it does happen to be the premium edition!

Ian

https://community.microcenter.com/discussion/comment/51742#Comment_51742

Looks like this was sent earlier today to your email on file.

Ian

https://community.microcenter.com/discussion/comment/51732#Comment_51732

Looks like these were sent over to you yesterday to the email on file.

Ian

Two similar threads have been merged into here but these issues should be resolved for everyone who has posted here.

JadeRobin

Hi, I bought this on launch day, Sep6, and still have not gotten the code either.

PowerSpec_MichaelB

https://community.microcenter.com/discussion/comment/51772#Comment_51772

Just generated a code. Check your email to see if you received it.

Arctic

I too need a code

PowerSpec_MichaelB

https://community.microcenter.com/discussion/comment/51782#Comment_51782

I couldn't find any GPU purchase with your forum email, I'll be sending you a private message for more details. Keep an eye out for that.

mbernold

I purchased 7800XT on launch day and did not get a code. The salesman told me I would have to contact AMD. Can you please send me my code and inform the sales staff of what is going on?

FMendez95

I have a customer who needs a code, is there a way to get him in contact with someone to get one?

Ian

https://community.microcenter.com/discussion/comment/51796#Comment_51796

Hello,

This has been sent over to you.

Ian

https://community.microcenter.com/discussion/comment/51803#Comment_51803

Reach out here or open a chat on the website, we have all sorts of contact options available.

grenstone4

Update: Never mind I found the coupon.

Hello I bought a RX 7800 XT yesterday and I did not receive an email. I don't think I was asked for one just my home address. I did not realize this was required for the reward and I was not informed of this. I have my receipt to prove my purchase I can send it if necessary.

shackler

Edit: Following the advice of MatthewJJ79, I also reached out to live chat support (at the bottom of the help page from the microcenter home) and they sorted it out in like 3 minutes.

I purchased a 7800 XT on Wednesday and have not yet received a Starfield code. If there's any way I could be sent one, that would be great!

MatthewJJ79

Edit-

I reached out via online chat and the tech sorted this out for me quite quickly. I was just asked for my receipt reference number and viola the email was in my inbox.

"Hello, I purchased a 7800xt on 9/6 and have not received the code via email. Could someone please take a look into this for me.

Thanks"

ToksykPanda

Not sure if I'm posting in right section but i bought an Asrock rx 6700XT on July 11 and I still have not received my coupon code

Ian

https://community.microcenter.com/discussion/comment/51846#Comment_51846

Hello,

This has been sent to your email on file.

wizawuza

Edit, going to reach out to online chat, thanks!