Internet crashes when I try to play any game!!

PlayerrCP

@PowerSpec_MikeW

Also what do you mean by the thermals in the area where my pc is changed. I'm just trying to make sure this doesn't happen again.

PowerSpec_MikeW

@PlayerrCP

It reduces max clock on the card. Test them individually. Put the Mem back to -150, and see how far you can walk the core frequency back to 0.

Edit: Just that the PC is running cooler or warmer than before and effects how far the GPU will boost.

PowerSpec_MikeW

@PlayerrCP

Please let me know what you find out here. Underclocking is a temporary solution. We need to either nail this down and fix it or replace the system. An underclocked GPU is not what you paid for, we'll take care of it.

PlayerrCP

@PowerSpec_MikeW

Hey sorry for not getting back to you over the weekend. I tested it and it works up til -125 on both.

PlayerrCP

@PowerSpec_MikeW

Actually when I leave the memory clock at -150, my game loads with my core clock at +0

PlayerrCP

@PowerSpec_MikeW

I'm just playing to test how it feels and I'm noticing now once every few minutes I will lag pretty bad for multiple seconds where I'm just frozen. I don't know if this has to do with the core and memory clock or not but just wanted to let you know

PowerSpec_MikeW

@PlayerrCP

Try Core 0, Mem +200.

PlayerrCP

@PowerSpec_MikeW

Those settings let me load in! I'm going to play for a few minutes to see if it's lagging at all

PowerSpec_MikeW

@PlayerrCP

Alright, it'll be interesting. You're overclocked now.

PlayerrCP

@PowerSpec_MikeW

I've heard of people overclocking their computers or controllers. What exactly does it do? And should I leave my computer like this all the time now? Will it negatively affect my computer down the road or anything?

PowerSpec_MikeW

@PlayerrCP

You can, there's some overhead. If it's unstable you'll get screen tearing or artifacting. You can bring it down a little to 150 or 100, see how close it can go, and try to figure out exactly what the range on this. It's really strange, but there seems to be a pretty narrow memory frequency area that's causing something on the card to throw out enough EMI to overwhelm the WIFI. This really shouldn't be possible with features like clock spread spectrum.

djvecchitto

Bumping this because I seem to get the exact same issue on a PowerSpec G445 - instant and total wifi failure the nanosecond I enter any game with extensive graphics. Was there ever a real resolution to this besides adjusting clock speeds?... if I bring it to the desk and claim that "electromagnetic interference from the card is knocking out wifi" they're going to think I'm crazy.

PowerSpec_MikeW

@djvecchitto

That's my guess, but it's really unusual a card would put out that kind of EMI, especially with modern features like spread spectrum. More likely it's just a hardware failure on the board that affects the M.2 E-Key under specific power loads. Adjusting the frequency is proof of what's going on. We'll replace card/board depending on which device is actually the root cause.

djvecchitto

@PowerSpec_MikeW OK, so you recommend I bring this back in, right? The problem DOES resolve after overclocking practically any amount, but that obviously shouldn't be required for a new machine...

(My concern is that the problem is so esoteric, hard to reproduce, and all of the individual components seem ok when you inspect them; that they'll just come back with "looks fine, try replacing your router" when I'm 100% certain there is no router issue)

edit: Also responded to you over email...

PowerSpec_MikeW

@djvecchitto

We'll find out. I'll be getting this shipped back to the lab at our HQ and we're going to figure out what's going on.

PlayerrCP

@djvecchitto that’s exactly what happened when I brought mine in to micro center.. they somehow got it to work there on a personal hotspot and changed nothing and said to call my internet service provider. @PowerSpec_MikeW thank you for the help a few months ago - it’s been working fine ever since. Do you think I should follow up on this and try to get it actually fixed rather than having it stay overclocked?

PowerSpec_MikeW

@PlayerrCP

Your call, we'll warranty the overclock with the manufacturers warranty under the circumstances. I'm getting @djvecchitto system back hopefully in the next week or so and I'll see what I can figure out.