G439 RBG Suddenly Not Working

cr703lp

Last night I went into Mystic Light and set a custom color. I shutdown for the evening and after turning on my PC, the RBG is now out. Going into Mystic Light and also trying the "M" button on the case doesn't do anything.

All cables see to be intact.

Any suggestions?

PowerSpec_MikeW

@cr703lp

If the mode buttons aren't working it's probably a failed controller. You can confirm by disconnecting one of the ARGB's from the rear controller and plugging it directly into a header on the board.

cr703lp

Thanks. Will try. If it is a failed controller, what is the next course of action?

PowerSpec_MikeW

@cr703lp

Just let me know. I'll get you a new one.

cr703lp

Thanks. Unfortunately, it looks to be a failed controller. 

PowerSpec_MikeW

@cr703lp

I'll send you an email tomorrow morning and we'll get one for you.