USB ports at front of PowerSpec G443

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Hello all:

I just bought the PowerSpec G443 yesterday and noticed that only on of the USB port in the front of the case where the power is located is active at a time; when I plug in another device to the second USB, the first one becomes inactive. Is it normal? I have this problem with previous PowerSpec as well.

Can anyone help?

Thank you in advance

Answers

  • PowerSpec_MikeW
    PowerSpec_MikeW PowerSpec Engineer
    5 Insightfuls First Anniversary First Comment 5 Awesomes
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    @Remois

    I would not consider this normal. Both ports work, but only one at a time. Does this happen with every USB device you connect on the front ports?

  • Remois
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    Yes, I tried 3 different USB devices. It is not a problem for me now, because I have a USB HUB which is connected to a USB port in the back of the case. It is just for muy curiosity. Thank you for answering my post

  • PowerSpec_MikeW
    PowerSpec_MikeW PowerSpec Engineer
    5 Insightfuls First Anniversary First Comment 5 Awesomes
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    @Remois

    I've seen issues with this board with a random Logitech headset, but it just appeared to be that one headset. Seemed to be a power limit issue. If the USB hub you have is powered, you might try connecting it to the front and see if the problem still exists. I connected two flash drives to the front of ours and it worked fine. Could be a faulty module on the case itself.

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