I was charged twice on 2 separate orders.

I bought something in store then picked up an online order in store and paid for it separate The next day on my credit card it shows that I was charged the day of the transactions and the next day I was charged the same amounts again. Wondering how I can get this resolved?

Answers

  • Ian
    Ian ✭✭✭✭✭
    Eighth Anniversary 5000 Comments 250 Answers 500 Likes

    Greetings,

    I would verify these aren't pending charges, sometimes cards do show those, and they typically drop off within 3-5 business days. If you still see them later next week, return to the store with the card used for assistance, or if it was for an online shipping order, you can open a chat with "Shipping & Account Questions" during business hours on our website and they'll be able to look into an issue with an online order with you.

We love seeing what our customers build

Submit photos and a description of your PC to our build showcase

Submit Now
Looking for a little inspiration?

See other custom PC builds and get some ideas for what can be done

View Build Showcase

SAME DAY CUSTOM BUILD SERVICE

If You Can Dream it, We Can Build it.

Services starting at $149.99