I was charged twice on 2 separate orders.

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I bought something in store then picked up an online order in store and paid for it separate The next day on my credit card it shows that I was charged the day of the transactions and the next day I was charged the same amounts again. Wondering how I can get this resolved?

Answers

  • Ian
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    Greetings,

    I would verify these aren't pending charges, sometimes cards do show those, and they typically drop off within 3-5 business days. If you still see them later next week, return to the store with the card used for assistance, or if it was for an online shipping order, you can open a chat with "Shipping & Account Questions" during business hours on our website and they'll be able to look into an issue with an online order with you.

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