Freezing on new PC build Windows 11 HSP Firmware Issue


I'm getting a maddening issue with my brand new build. Freezing that happens sometimes after 10 minutes and sometimes after up to 5+ hours.

The first error in Event Viewer describes this issue: "Windows boot environment failed load the HSP firmware. StatusCode: {File Not Found} The file %hs does not exist., Reason: Failed to detect HSP device.

This error is followed by others that may or may not be associated with the actual problem. After a few incorrect reboot errors, I get about 5 that discuss GameInput Service terminating with a few errrors.

I've updated all my drivers and am desperately looking for a solution. I have many years of experience with PCs but it's been a while since I've custom built one.


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