Just purchased a PC from you guys yesterday and had it built in store

Hello, I just made my first purchase for a PC and had you guys build it for me but it is not working correctly. Everytime I go to load up a video game, it will freeze immediately and not even close the application. I believe the graphics card is installed incorrectly or faulty in general. I live an hour away from the store and this is the first time I have used Micro Center. Would it be possible for someone to call me to see about getting this fixed as soon as possible?

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