How can I get support for website? Online order not working.
I am trying to place an order online. When I go to check out I get error message "An error occurred while processing your request". Online chat was unable to resolve. I have tried on Edge and Chrome (PC) and on mobile device.
How can I get support to resolve the online order issue? I would prefer not to have to go into the store or place an order via phone every time.
Answers
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Greetings,
I do apologize, these Community forums would be unable to place an order with you for the main site, from what I see here the chat team did provide you with a phone number to get further support from the online sales team, they were unable to assist via that phone call with looking into the issues?
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No, the phone number was to place an order over the phone, they were not able to fix the problem. The agent suggested trying a different payment method, but that didn't make a difference.
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