Micro Center has 2 charges to replace battery
Hello - Has anyone else had 2 charges to replace a laptop battery at Micro Center in Cambridge, MA?
I felt this was very deceptive as it was never mentioned any where on the website that there would be 2 charges.
I brought in a Dell laptop and new battery to be replaced. Battery was bought on Amazon.
On the Micro Center website, it said I would be charged for the tech time to replace the battery.
However, when I got to the Mico Center Repair Center, I was told there would be 2 charges:
one for diagnostic and one for installation. Why was this not expressed on the web?
Charge #1: $40
081042 KB AUTO KB SALES CHECK-OUT 1 0.01
525808 DIAG FEE GENERAL DIAGNOSTIC CHARGE 1 39.99
Charge #2: $49.99
983130 BATT INST INTERNAL BATT INSTALL 1 49.99
Comments
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Hi! I am very sorry if there was any misinformation provided regarding out battery replacement services. We require a complete and thorough Diagnostic with all of our part replacements. For more information on this service, please view this link here:
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