PowerSpec Warranty Question

edited April 8 in PowerSpec

If I have an issue with a PowerSpec prebuilt, is it necessary to bring the unit to the store? I have a bad DIMM. Was getting constant bluescreens. So I checked the memory. It tested bad on Memtest86, and when I swapped it out for another stick from one of my other machines, everything tested fine. I was told I need to take it back to the store, as opposed to just RMA'ing the bad memory. This seems kind of ridiculous.


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