G518 Crashing while idle and playing games


Hello, recently I bought a G518 PowerSpec PC since my previous PC was struggling a lot. For the first 2-3 weeks it was working very well, but as of late, it keeps crashing without showing any BSoD. Just pitch black screen into a reboot, if it even gets that far. Temps are okay, drivers are installed. Sometimes it'll crash while rebooting. I am getting consistent warning in my system event viewer stating
"A corrected hardware error has occurred.

Reported by component: Processor Core
Error Source: Corrected Machine Check
Error Type: Cache Hierarchy Error
Processor APIC ID: 0

The details view of this entry contains further information."
Each of the details of the error have either different a MciStat or MciAddr but here's one of the errors.

  • Provider

[ Name] Microsoft-Windows-WHEA-Logger
[ Guid] {c26c4f3c-3f66-4e99-8f8a-39405cfed220}

EventID 19

Version 0

Level 3

Task 0

Opcode 0

Keywords 0x8000000000000000

  • TimeCreated

[ SystemTime] 2024-05-11T16:37:38.0155481Z

EventRecordID 11547

  • Correlation

[ ActivityID] {0760831e-ad1f-461c-b421-db95423cb9a1}

  • Execution

[ ProcessID] 4816
[ ThreadID] 8820

Channel System

Computer Keebs-Computer

  • Security

[ UserID] S-1-5-19


ErrorSource 1
ApicId 0
MCABank 12
MciStat 0x9c2040000404010b
MciAddr 0x163fdc560
MciMisc 0xd01a0ffe00000000
ErrorType 9
TransactionType 2
Participation 256
RequestType 0
MemorIO 256
MemHierarchyLvl 3
Timeout 256
OperationType 256
Channel 256
Length 1163
RawData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


  • PowerSpec_MikeW
    PowerSpec_MikeW PowerSpec Engineer
    5 Insightfuls First Anniversary First Comment 5 Awesomes


    Sorry to hear about the issues. The system has a 1 year warranty, we'll take care of it. Please run OCCT: https://www.ocbase.com/

    I'd like to run the CPU stress test to start. Let me know if you see WHEA or rounding errors during the test or if the reboot occurs.

  • keeb
    First Comment


    Hello, I got many WHEA errors during the test, I think about 100 within the first 3 minutes before my pc did shut off and reboot, although now its currently not starting up at all… It gets stuck in a rebooting cycle. I will be taking my machine back to get it fixed quite soon, but I would like to know what is causing this? I thank you sincerely

  • PowerSpec_MikeW
    PowerSpec_MikeW PowerSpec Engineer
    5 Insightfuls First Anniversary First Comment 5 Awesomes


    With the WHEA errors, likely a bad CPU or board. That's a significant failure, let us replace it for you.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

We love seeing what our customers build

Submit photos and a description of your PC to our build showcase

Submit Now
Looking for a little inspiration?

See other custom PC builds and get some ideas for what can be done

View Build Showcase


If You Can Dream it, We Can Build it.

Services starting at $149.99