How to RMA Redragon Veigar Keyboard

Wasp581

A couple of weeks ago, my keyboard started acting weirdly. When I press a key, it outputs something else. Thinking it was dirty, I used compressed air on it, but nothing changed. The keyboard continued to output something different from what I pressed. Since my keyboard is past the return policy period, I contacted the manufacturer to resolve my problem. However, the manufacturer informed me that I must contact the seller to get warranty assistance. So now the ball is in your court, Micro Center. What should I do next to get this resolved?

The keyboard is plug-and-play and does not require any additional software. Some keys work, but the number keypad and F keys do not function. I have attached a screenshot of the email from Redragon regarding warranty assistance. I hope to get this resolved as soon as possible.

Ian

https://community.microcenter.com/discussion/14731/how-to-rma-redragon-veigar-keyboard

Greetings,

If it's a Redragon product that was purchased at Micro Center, if you bring in the item and your receipt from our store, we would be able to assist any options in regards to the product warranty in-store.

Wasp581

Thank you for responding to my inquiry. I will search for my receipt and plan my visit to Micro Center accordingly. Once again thank you.

PaulL

It is our pleasure to assist you @Wasp581! If there are any issues with this please let us know so we may further assist. I hope you have a great day! :)