Problems on restart with Powerspec G517



I first bought a Powerspec G517 a month ago and was having issues with getting past the Windows initial boot up prompts. I would put in some language info and check for updates and then it would say it needs to restart to finish set up. But then it just never booted up and stayed in a 'sleep' state with the lights and fans on but nothing else. I couldn't solve this problem so I took it back to Microcenter and got a new one, thinking the first one just had a corrupt Windows or something.

Lo and behold, this current one was also having the same issue. I ended up getting past the initial Windows set up and was finally in my PC. It works well and I am satisfied with the performance but it still has this issue on restarts/boot up. It keeps going into this weird dormant state where the PC turns off but the lights/fans are still going and it doesn't ever boot back up. The only fix is to manually shut it down via the power button or unplugging it. Even then, after completely shutting it down, it will still sometimes go back into this state upon boot up and need to be unplugged again.

Like I said, it works well once you're in it but it is very worrying that it keeps doing this. Are there some diagnostic tests I could run or settings I could change to fix this? I'm hoping to avoid replacing the machine again or doing a clean windows.



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