Intermittent black screens with ASRock Challenger ITX card (Model A380 CLI 6GO
Hi. I have a PowerSpec B744 PC, and at Microcenter's recommendation, I installed an ASRock Challenger ITX video card to support up to 4 monitors. I have 3 monitors attached to it currently. The card is working most of the time, but occasionally, all of the screens go black for about 2 to 3 seconds, and then return. I can't have this happening when I'm on web meetings for work. Does anyone know cause/solution? —Rick
Best Answer
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Glad you were able to get everything working! Please let us know if you have any further issues with this.
Answers
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I would check event viewer logs first. Current Views - Administrative Events. Let me know what's there at the time this happens.
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Hi Mike. No error nor warning was thrown when the last blackout happened. My PowerSpec has 80Gb of RAM, fyi. Also, when I have multiple browser windows open, playing video on YouTube is extremely choppy when played through the Challenger ITX, but plays smoothly on the motherboard's video outs (albeit via only 2 monitors instead of 3). Thoughts?
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First thought would be driver crash, but that would leave an event log to indicate so. Did resizable bar auto enable in the BIOS?
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I don't think so, but will check.
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It wasn't added until 3002. If you're on the factory BIOS, you will need to update to the latest ASUS BIOS. You're going to have a rough time on an Arc card without Resizble Bar.
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Thank you, Mike. I updated the bios from 2606 to 3006. I also just enabled Resizable Bar. So far, the system is performing very well!
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