Online Support Chat
I bought a refurb computer a few weeks ago (Madison Hts MI store) - I need two small parts to replace those that are defective. Hardly worth the >100 mile round trip back to the store for these, perhaps to find they do not even have the parts on hand.
First I went to the MC website - no phone numbers listed that I could find in any expected place. Then I tried multiple "Chat Online" buttons on various pages and all were deactivated/non-working. So I sent an email over the web portal. We'll see how that works out.
So, is this absence of online chat for support a temporary problem or is that the new policy?
Comments
-
Hello! We did have some known issues going on with our chat yesterday which should be fixed now. Very sorry! I see that you were able to speak with some of our representatives in email, however. Please let us know if you have nay other questions!
Categories
- All Categories
- 1 The Blog
- 1 What's Trending
- 7.3K The Community
- 3K General Discussion
- 98 New Members
- 776 Consumer Tech
- 190 Prebuilt PCs and Laptops
- 151 Software
- 30 Audio/Visual
- 50 Networking & Security
- 4 Home Automation
- 5 Digital Photography
- 12 Content Creators
- 27 Hobby Boards & Projects
- 75 3D Printing
- 83 Retro Arcade/Gaming
- 59 All Other Tech
- 275 PowerSpec
- 2.5K Store Information and Policy
- 140 Off Topic
- 37 Community Ideas & Feedback
- 595 Your Completed Builds
- 3.6K Build-Your-Own PC
- 2.6K Help Choosing Parts
- 302 Graphics Cards
- 314 CPUs, Memory, and Motherboards
- 134 Cases and Power Supplies
- 50 Air and Liquid Cooling
- 46 Monitors and Displays
- 88 Peripherals
- 56 All Other Parts
- 60 Featured Categories
We love seeing what our customers build
Submit photos and a description of your PC to our build showcase
Submit NowLooking for a little inspiration?
See other custom PC builds and get some ideas for what can be done
View Build ShowcaseSAME DAY CUSTOM BUILD SERVICE
If You Can Dream it, We Can Build it.
Services starting at $149.99