MicroCenter IIBuyPower ntel i9 13th Gen 13900KF crashing RMA?

Hi I bought a IBuyPower Y60 BI9N47T01 Gaming PC; Intel Core i9 13th Gen 13900KF, From MicroCenter's online store on 8/27/2023.
The CPU crashes all the time does MicroCenter do RMA's for the CPU? if not where do I go to get one?

I have an ASRock Z790-C motherboard, and despite installing the updated firmware from ASRock I still experience crashes.

It's been very frustrating crashing all the time I appreciate any help thank you

Answers

  • Hi! We currently do not offer RMAs for computers outside the 30 day return policy for online purchases. We are also not an authorized service provider for IBuyPower computers. In this particular situation, I recommend reaching out to IBuyPower directly at (888) 462-3899.

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