Inland GM76 Mouse, Utility IS Installed, but get "Device is Disconnected" after "Apply"

Scanoe

Purchase the GM76 a few weeks ago, hadn't fot around to installing it's software until yesterday.
I found the Link to it's Software at the bottom of the Sales Page.
https://www.microcenter.com/tech_center/article/12475/986232-gm-76-gaming-mouse-utility
But the Utility does not work,
Every time I choose an Option, then press Apply, I always get "Device is Disconnected"
Talking with MC online chat they suggested to uninstall the mouse from Device Manager, then restart, That did not work,
Still getting "Device is Disconnected"
I'm guessing the Utility is not installing a Driver,
Any Ideas?
Thanks

PaulL

Hi! I am going to send you over an email shortly so we can better assist here.